Return & Refund Policy
Thank you for shopping with Sign and Display! We truly appreciate your business and want you to have a great experience with our products.
Please choose your items carefully before placing an order, as we are unable to offer returns, refunds, or exchanges for a "change of mind" or incorrect selections.
1. Faulty or Damaged Items
Your satisfaction is important to us. If any product you receive is faulty, defective, or has been damaged in transit, please rest assured that we will fully meet our obligations under the Consumer Guarantees Act to provide an appropriate solution, such as a repair, replacement, or refund.
* For items damaged during transit, please kindly notify us via email within 24 hours of delivery so we can look into it immediately.
2. How to Request a Return (Faulty Items Only)
If you believe your item has a manufacturing fault, please let us know by following these simple steps:
* Contact our friendly team via email at signanddisplay28@gmail.com. Please include your Order Number and a few clear photos or videos showing the issue.
* Once we review and confirm the fault, we will guide you through the next steps for a smooth repair, replacement, or refund process.
3. Exclusions
Please note that we cannot accept returns or issue refunds under the following circumstances:
* "Change of mind" or personal preferences after purchase.
* Any damage caused by misuse, alteration, or accidental handling after the product has been delivered.
Contact Us
We are always here to help. If you have any questions or concerns regarding your order, please don't hesitate to reach out to us at signanddisplay28@gmail.com.